Senior Platform Engineer · 20+ Years Experience
Rafael Dihl
Platform & DevOps Engineer specializing in cloud infrastructure, CI/CD automation, and scalable distributed systems.
About
20+ years of experience as a Software and DevOps Engineer, with 15+ years in full-stack development and 7+ years focused on platform engineering and CI/CD automation. Currently at Fanatics, building scalable infrastructure on AWS EKS, GitOps pipelines with ArgoCD, and developer tooling across multi-environment deployments. Previously at Meta (via Magnit), where I designed and deployed AWS infrastructure for the Wolfram Alpha LLM integration. Proficient in English and Portuguese.
Impact
Provisioned and deployed the AWS environment (Terraform) to run the Wolfram Alpha LLM as an internal service, enabling high-throughput, low-latency access with strict privacy compliance.
Identified unused elastic capacity in a batch service and released it, reducing server usage by 60% — translating to $7M in annual savings.
Architected and deployed multiple enterprise HashiCorp Vault clusters on-premises with disaster recovery — configurations that directly enabled recovery from several high-visibility production outages.
Containerized an extremely large legacy monolith into a 12-factor app, achieving a 40% performance boost across the board through immutable infrastructure and environment parity.
Designed and delivered CI/CD pipeline libraries that standardized technology implementation across the entire organization, spanning Kubernetes, Helm, Terraform, Vault, Datadog, and more.
Experience
Senior Platform Engineer
- Architected and maintained scalable CI/CD pipelines on AWS EKS using GitHub Actions, FluxCD, and ArgoCD, including provisioning ArgoCD clusters from scratch.
- Led the migration from FluxCD to ArgoCD to improve deployment traceability, centralized visibility, and rollback capabilities.
- Built and managed infrastructure monitoring with Datadog and Terraform, creating custom dashboards and alerting rules to reduce incident response time.
Software Engineer — Contingent Worker @ Meta
- Designed and implemented AWS infrastructure (EC2, EKS, RDS, Kafka, Terraform, Ansible, Helm) to deploy the Wolfram Alpha LLM solution for Meta traffic, ensuring high QPS, low latency, and privacy compliance.
- Spearheaded enhancements to data and code delivery pipelines, significantly improving build efficiency and deployment velocity using Kubernetes, Golang, Python, PHP, Bash, and Terraform.
Senior DevOps Engineer — Consultant @ Charter Communications
- Developed and delivered Infrastructure as Code solutions enabling partner engineering teams to migrate applications to AWS.
- Designed CI/CD pipeline libraries that standardized the use of GitLab, Kubernetes, Helm, Docker, Terraform, HashiCorp Vault, Fluentbit, Datadog, and Splunk across the organization.
Senior DevOps Engineer — Consultant @ DealerTrack
- Provisioned and deployed multiple enterprise HashiCorp Vault clusters on-premises with disaster recovery; configurations played a key role in recovering from several high-visibility outages.
- Led development of a scalable CI pipeline (Jenkins CasC + OctopusDeploy) stabilizing builds and deployments across 10+ environments.
- Containerized a large legacy monolith into a 12-factor app, achieving 40% performance improvement through Docker and immutable infrastructure.
Software Development Advisor
- Designed and implemented large-scale Java EE and SOA applications in globally distributed teams, acting as Subject Matter Expert in field services.
- Coordinated work across small to medium teams on strategic, tactical, and maintenance projects; provided L3 production support.
Senior Software Developer
- Developer on ADP Portal R8, one of ADP's most widely used products with 17M+ users.
- Built features using Struts, WebSphere Portal, Application Servers, JSF, and JMS.
Skills
Languages
Infrastructure
CI/CD & GitOps
Data & Messaging
Observability
Platform & Security
Education & Certifications
Pontifícia Universidade Católica do Rio Grande do Sul
Bachelor of Information Systems (BCompSc) · Porto Alegre, Brasil
Oracle Certified Associate — Java SE 7 Programmer
Oracle · Credential ID: OC1304424
Certified Scrum Master
Scrum Alliance · Credential ID: 000447682
Beyond Work
Running
Completed 3 marathons (Chicago, London, Porto Alegre) and currently training for Berlin in September 2026.
Reading
Avid reader who enjoys exploring new ideas and perspectives through books.
Beach Time
Love spending time at the beach with my family, enjoying the Florida coast.